Privacy Policy - Souline Global

Effective Date: July 24, 2026
Last Updated: July 24, 2026

Souline Global is a Korean artist booking and project coordination service operated by Souline Company in Seoul, Republic of Korea.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, submit a booking inquiry, contact us by email or communicate with us through WhatsApp.

1. Information We Collect

We may collect the following information when you contact us or submit an inquiry:

Name
Company or organization name
Job title
Email address
Telephone or WhatsApp number
Country and business address
Official company website
Preferred artist or artist category
Project type, date, location and estimated budget
Event, campaign, media usage and production details
Files or documents voluntarily attached to an inquiry
Any other information you choose to provide

Our website and hosting system may also automatically collect limited technical information, including:

IP address
Browser and device type
Access date and time
Pages visited
Referring website
Security and server log information

2. How We Use Your Information

We use personal information for the following purposes:

To review and respond to booking inquiries
To evaluate project requirements and client information
To communicate with Korean artists’ official management agencies
To prepare proposals, offers, schedules and contracts
To coordinate bookings, events, campaigns and related services
To maintain business records and correspondence
To operate, secure and improve our website
To comply with legal, accounting and regulatory obligations

We do not sell or rent personal information.

3. Legal Basis for Processing

Depending on the circumstances, we process personal information based on:

Your consent
Steps requested before entering into a contract
Performance of a contract
Our legitimate business interests in reviewing and responding to professional inquiries
Compliance with applicable legal obligations

You may withdraw your consent by contacting us. Withdrawal does not affect processing already carried out lawfully before the withdrawal.

4. Sharing of Information

When necessary to review or coordinate a project, relevant inquiry information may be shared with:

The requested artist’s official management agency
Authorized representatives involved in the booking
Event, campaign or production partners necessary for the project
Website hosting, email, security and technical service providers
Legal, accounting or regulatory authorities when required by law

We share only the information reasonably necessary for the relevant purpose.

Submitting a booking inquiry authorizes Souline Global to share relevant project and contact information with the appropriate official management agency where necessary to process the inquiry.

5. International Data Transfers

Souline Global is based in the Republic of Korea. If you contact us from another country, your information will be transferred to and processed in Korea.

Information may also be processed through communication or technical service providers operating in other countries. Where required, we take reasonable steps to protect information transferred internationally.

If you choose to contact us through WhatsApp, your information will also be processed according to WhatsApp’s own privacy policy and data-processing practices.

6. Data Retention

Booking inquiry and business correspondence may be retained for up to three years from the date of the last communication, unless a longer period is required for an active project, contract, dispute or legal obligation.

Contract, transaction, tax and accounting records may be retained for the period required under applicable law.

Technical and security logs are retained only for the period reasonably necessary for website operation, troubleshooting and security.

When information is no longer required, it will be securely deleted or anonymized.

7. Cookies and Analytics

Our website may use essential cookies required for security, website functionality and form submission.

If analytics or other optional cookies are introduced, this Privacy Policy and our Cookie Policy will be updated, and consent will be requested where required.

You can control or delete cookies through your browser settings. Disabling essential cookies may affect certain website functions.

8. Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorized access, disclosure, alteration, loss or misuse.

However, no website, email service or internet transmission can guarantee complete security.

9. Your Rights

Subject to applicable law, you may request:

Access to your personal information
Correction of inaccurate or incomplete information
Deletion of your information
Restriction of certain processing
Withdrawal of consent
Information about how your data has been used or shared

To make a request, contact us at booking@souline.co.kr. We may request reasonable information to verify your identity before processing the request.

10. Children’s Privacy

Our services are intended for businesses, professional organizations and adult users. We do not knowingly collect personal information directly from children through this website.

11. Third-Party Links

Our website may contain links to artist agencies, social media platforms, WhatsApp and other third-party websites. Souline Global is not responsible for the privacy practices or content of those external services.

12. Changes to This Policy

We may update this Privacy Policy when our services, website functions or legal obligations change. The updated version will be posted on this page with a revised effective date.

13. Contact Us

For questions, requests or concerns regarding personal information, contact:

Souline Company / Souline Global
Seoul, Republic of Korea
Email: booking@souline.co.kr
WhatsApp: +82 10-5266-8686